Hello,
I have set up a workflow for approval, but when the workflow is started, the email is not sent to the people who have been assigned a task in the workflow. I have been assigned a task in the workflow and I can receive the email, but I am the only one who does. However, I am a Farm Admin, but the other users in the workflow are not.
When I look at the workflow history, I see this message.
Error type: Error
User ID: System Account
Description: The e-mail message cannot be sent. Make sure the outgoing e-mail settings for
the server are configured correctly.
All users have a user profile with the correct email address, and the outgoing email is configured in the system and is working fine. I have restarted the SharePoint timer service, but this had no affect.
Can you offer any suggestion on what is going on and how to fix this problem?
Thanks
Paul